Setting And Achieving Goals

By Robbie Keane

Setting goals is the focus of this installment of our guide to management.

Goal setting is one of the most important, but frequently overlooked, tasks in the workplace. However, by following a few basic guidelines, managers and employees can set and achieve goals that push themselves and their organization forward.

It is often assumed that employees are familiar with the goals of their employer. This is often not the case, yet they need to be clear on the goals in order to accomplish them. Scheduling regular meetings with employees to talk about the position of the company and upcoming goals can have a great effect on employee morale. Employees that are briefed on where the company is headed are more likely to be going in the same direction.

Managers and their employees should meet to formulate mutually agreed upon goals. Employees appreciate being involved during the setting of goals and more often than not accomplish set goals if they have had an integral part in setting them.

Merely setting a goal to improve sales does not do much to motivate the sales team. However, if the goal were to be to increase sales by 5% during the month of June, the goal is more focused and challenging. Goals needs to include amounts, times and dates. Being specific means an increased chance of the goal actually being achieved.

Should goals be established and then employees are never told if they have been achieved, the entire idea of setting goals becomes without credit. Management need to update employees continuously during the time specified for achieving a goal to let them know how near they are to achieving it.

Ensuring employees are working toward a common goal can be as simple as noting the goals down and posting them in a common area. Taking this a step further, managers could even plot the progress toward the goals. This is advisable because simply being made aware after the allotted time has elapsed that a goal was not reached does little to boost morale. - 29942

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Workplace Problems : Absenteeism

By Gordon Brown

To overcome the problem of absenteeism you need to look deeper than the surface of it. Common excuses such as stress and sickness tend to keep away from work only those employees who are not particularly motivated to be there anyway.

The first part of the solution is the training of |managers on how to build trusting relationships with employees so as to increase the likelihood of open communication. Then there must be a holding of regular one-on-one meetings to learn how workers regard their jobs and what is important to them. Focused attention like this in itself will create a good degree of loyalty.

Having done that managers need to find ways to make employees feel more committed. This can be achieved by the delegation of more responsibility, rotating tasks between employees, seeking their input and ideas and regularly praising their efforts. All such engagement must take place in regular meetings, both individually and in teams. Ad hoc attention will too easily drift into not at all.

Simple punishments are unlikely to work because employees normally find a way around them. Even if they might seem to work in some cases, workers coerced to go to work are mentally absent whilst there. It is a lose-lose strategy because such an approach produces a negative atmosphere which can make the workplace feel prison-like, thus even further motivating employees to seek ways of escaping.

To maximize results, efforts should be focused where there is the best chance of a positive return on time and effort. Therefore, employees should be placed in one of three categories, those with legitimate reasons to be absent, chronic problem employees and those most responsive to other changes in the past.

Employees who show themselves to be most responsive at the beginning of an anti-absenteeism campaign need to be shown most attention. As for those who do not respond at all, unless they are essential or very hard to replace, there will be no other option but to find replacements who are more committed. - 29942

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Employee Goal Setting

By Liam Albarn

In this installment of our management guide we look at setting goals.

The setting of goals is one of the most significant, but often overlooked, tasks at work. Yet, by applying a few basic guidelines, managers and employees can be setting and achieving goals that push themselves and their organization forward.

It is often assumed that employees automatically know the goals of the company. This is often not the case, yet they need to be clear on the goals in order to achieve them. Scheduling weekly or monthly meetings with employees to talk about the position of the company and future goals can do great things for the morale of employees. Employees that are briefed on where the company is headed are more likely to be going in the same direction.

Managers and employees should communicate to formulate mutually agreed upon goals. Employees enjoy being involved in the setting of goals and more often than not accomplish the goals if they have had an integral part in setting them.

Merely setting a goal to increase sales outright does little to inspire the sales team. However, if the goal is to improve sales by 5% in the month of June, the goal becomes more focused and measurable. Goals needs to include amounts, times and dates. Being specific results in an increased chance of the goal being accomplished.

If goals are established and employees never hear if they have been reached, the whole purpose of setting goals loses its credibility. Management should update employees regularly throughout the time period set for achieving a goal to let them know how close they are to reaching it.

Making sure everyone is working toward a goal is as simple as noting the goals down and posting them in a common area. Taking this a step further, management can even plot the progress being made. This is advisable because only being made aware after the allotted time has elapsed that a goal was not achieved damages morale. - 29942

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